FAQ

✨ Scoopies FAQ ✨

Do you ship NZ wide?
Yes! We offer tracked NZ Post Courier shipping throughout New Zealand.

When will my order be dispatched?
We aim to pack and dispatch all orders as quickly as possible. Dispatch times may vary depending on order volume.

Can I request certain themes or exclude items?
Absolutely! Leave your requests in the order notes and we'll do our best to accommodate them based on available stock.

Can my order be featured on TikTok?
Yes! Simply tick the TikTok packing video option on the product page if you'd love your order featured. 🎀

Will I receive tracking information?
Yes! Tracking details will be emailed to you once your order has been dispatched